Returns Policy
Buying a mirror online is fantastically convenient, but what happens if you are not happy with your purchase? At DMO we believe in serving our customers to the best of our ability – offering you the best possible, risk-free service that we can. That’s why, we are pleased to offer all mainland UK customers a free returns service at NO COST to you. If you are not 100% happy and would like to return any items, we will collect them free of charge and refund them in full. All we ask is that you notify us within 3 days of delivery, and that the items are put back into its original packaging and resealed.
Of course, we accept returns after the 3-day period and up to 30 days after delivery. The collection fee is charged at a flat rate of £25 and will be deducted from your refund.
email:sales@decorativemirrorsonline.co.uk
Exceptions
Please note, our free returns offer applies only to mainland UK. For any other regions, we will organise collection but a cost will be applicable. Please contact us for more information.
Returns Process